As a social care provider part of your role as a manager will be to report accidents, incidents and near-misses. You should not provide any information that identifies any person(s) (such as name) in this report form or in any other correspondence with the Care Quality Commission regarding this incident. Staff at ‘inadequate’ trusts worst for reporting patient harm. This MoU has been agreed between the Care Quality Commission (CQC) and the Health and Safety Executive (HSE) with the support of the Local Government Association (LGA). Report incidents internally and to relevant external organisations where appropriate. Employers have a legal duty under RIDDOR regulations to make a formal report to the Incident Contact Centre if any of their staff experience a physically violent incident which results in death, major injury or absence from work for seven days or more. That analysis found 1,120 incidents of a sexual nature, with more than a third rated equivalent to sexual assault or sexual harassment. Introduction Registered providers have a statutory duty to notify The Care Quality Commission, CQC in writing about certain important events that affect people who use their service or the service The intention of this regulation is to specify a range of events or occurrences that must be notified to CQC so that, where needed, CQC can take follow-up action. Memorandum of Understanding (MoU) between the Care Quality Commission (CQC) and the Health and Safety Executive (HSE) December 2017 Introduction 1. Issue 1: … The full list of incidents is in the text of the regulation. Incidents and concerns received from CQC. CQC have been asked to direct all health and safety incidents or concerns outside their remit to HSE via the Public Services Account. Source: CQC ratings and 2016 NHS Staff Survey – weighted data. Providers must notify CQC of all incidents that affect the health, safety and welfare of people who use services. You must notify us about medicines errors in the following circumstances: death; injury; abuse, or allegation of abuse; incident reported to or investigated by the police Serious incidents must be reported to the relevant commissioning body and NHS England. Reporting and recording violent incidents What should I report and who should I report it to? Reporting to the CQC any absence without leave (AWOL) of a person who is detained, or liable to be detained1, under the Mental Health Act 1983 in a hospital designated as low, medium or high security. These 'Learning from safety incidents' resources are designed to do just that. Serious Incidents Requiring Investigation and Information Resource to Support the Reporting of Serious Incidents (2010). You may use a paper-based system or an online reporting system. RIDDOR is the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. The big question is when to report this to the HSE under RIDDOR and what is required. Combined trust averages included as some acute non-specialist trusts are categorised as such in the Staff Survey CQC National Customer Service Centre Citygate Gallowgate Newcastle upon Tyne NE1 4PA. You do not normally need to notify CQC about medicines errors. It is mandatory to report those incidents described under IR(ME)R to the appropriate authority. The report followed a CQC review of patient safety incidents in which it analysed 60,000 reports made between April and June 2017. Manage day-to-day care effectively, report risk and incidents as they occur and get real-time monitoring and alerts. Ofsted-registered childminders, nannies, nurseries and other daycare must use this service to report significant events affecting their childcare within 14 days. Go to our online form on the main Care Quality Commission website. This guidance issued on 01/04/2012 replaces the previous guidance issued on reporting suicide or severe self harm. CQC found that some of the incidents reviewed would have “benefited from alternative approaches, using less complex but more efficient ways to address the needs of the patient(s) and to identify any mitigating actions that could prevent the incidents happening again.” Incident Reporting and Management Procedures (including Serious Incidents) ... (CQC). This MoU has been agreed between the Care Quality Commission (CQC) and the Health and Safety Executive (HSE) with the support of the Local Government Association (LGA). Or you can use our online contact form to send a query to the Care Quality Commission. When it comes to accident reporting, your legal obligations are governed by the Management of Health and Safety at Work (MHSW) Regulations 1999 and the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013. A. High reporting is a sign of an open and fair safety culture. The Sector will review the information received, pass it on as appropriate within HSE/LAs, and provide feedback to CQC. RIDDOR in health and social care . As discussed, the CQC and HIW share information via their respective websites on those incidents reported, and on their findings at pro-active … These Regulations require employers, the self-employed and those in control of premises to report specified workplace incidents.

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